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We'll work with
you - for large projects - payment plans can be arranged,
we
can check availability for "good" used equipment before
purchasing new items, etc., etc.
Q:
Do you guarantee your work?
A:
Yes, all our work, services are guaranteed, we also forward to you,
manufacturer warranties,
support
for whatever equipment, hardware, software you obtain through our
channels.
Q:
What is your response time for a service request?
A:
Generally, the same day. Unless we have to travel more than 24 hours to
your location:-)
Q:
How about response time for contracted support?
A:
Depends on the agreement made, usually:
24x7
on site 4 hour response.
9
to 5 Mon.- Fri., same day response.
or
just phone and e-mail support
for less critical situations.
Q:
Yet, I still have a question, need more info on a particular subject,
etc...
A:
Once again, please call us
and we'll be glad to answer all your questions.
Please
go
to our tools page for technical
documentation, white papers, etc.
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